After you purchase file(s) either race or horse they become available for you to download from your profile page(or account page) in the community . Please make sure you are loged into the community . Once loged in click my account and then the files tab in the middle of the screen above your profile. From here just download the file and run it. Files will then be placed directly in your game waiting for your use . You also have several other VIP files there waiting for you as well(not sure if you downloaded them yet)
Hope this helps
Mike
Just wondered why all of them are closed. the sign ups!!
you can play on your friends, even if they no nothing about horse racing.......you tell them Man O War was voted the greatest race horse of the 20th century, and was upset only ONCE in his career......"What was the name of the horse that upset the great Man O War ??"......when they (usually) say they don't know, tell them the answer was in the question....."Upset" was the name of the horse
We see the horse race file best male 2008 in your file list . I also show that you have downloaded the file as well. If you still are having troubles with horse file please let us know . Good luck racing in our horse race game
FINALLY ABLE TO SIGN UP FOR A TOURNAMENT, CAN'T WAIT TILL IT STARS UP. I'VE BEEN A HORSE RACING FAN FOR OVER 50 YRS AND I'M STILL LEARNING ON THESE NEW SYNTHETIC TRACKS. HAVING LOTS OF FUN. WILL TAKE YOUR ADVICE YOU SENT VIA E-MAIL.
Lat night I purchased 3 horse files and I received email stating I could DL them, but got error messages saying "this url is not a valid download link." I sent an email early this morning asking for help and as of now I have received nothing but an email stating mine had been read.
Just wondering what is going on? Am I going to get the files I paid for? Please advise...
i was born in the track in puerto rico I love horse racing in I used to work with horse I love to be a trainer
That is so cool . I think you found a new home here with all us horse racing nuts . Welcome !!
Have fun playing our horse racing game and making new friends as well. Please also enter some of the tournaments I think u will like them . You can win some cool stuff . Stay in touch please
puddles
I hope you emailed support for this like the auto response emails suggested . I do not log in daily and this is not a spot for help requests. I think you were taking care of ,correct? if not just a simple email to support@horseracegame.com will do the trick. Support responds in hours for paid clients . Please have fun racing horses in our 3d virtual horse racing game and also pleas use the horse racing community and horse racing forums to interact with other horse racing game players
how do i get out of community and go race by the way nice to meet you
The files are there, on your computer. Here's how to find them. Go to your startup page where you see all of your icons. You'll find the files that you purchased, each one having it's own icon. Click on one icon at a time, then the second and then the 3rd. After doing this, you'll see all of the horses that you bought. Good luck.
having trouble down loading breeders cup dream race. can you help me?
If you were able to download the game, then you should be able to download the files. The two most common issues with file download problems are: When you are installing the file you have the game open. The game needs to be CLOSED when you install a file. The file will show up on the prebuilt race page. The other possible issue is that if you did not save the file - I usually save it to my desktop and install it from there. It might have transmitted incorrectly through the Internet. Once you save it, make sure your game is closed. Then run the file and it will install inside your game. Look for Breeders' Cup Dream Classic in the prebuilt race section. Hopefully this helps.
HI MIKE: ITS RHONDA L PARLETT HERE JUST WANDERING IF YOU HAVE RECEVIED MY PAYMENT I HAVE SENT E-MAILS TO THE SUPPORT TEAM LAST WEEK AND NO REPLY DON't MEAN TO BE A HASSEL JUST WANT TO KNOW WANT"S HAPPENING. THANKS RLPARLETT.
Hi Rhonda:
I have credited your account with the 2 horse files(check your profile page and files tab) Pleaae also remember to have the game closed when you down load them . . I sent you a email about 40 minutes ago(good timing). I have not received the second part of the payment but we expect to see it today. Carol will credit everything else as soon as we do. Sorry for the trouble but we do not control paypal. I also said in the email that we will be accepting Paypal on our shopping cart here in a week to 2 weeks or so.
HI MIKE;RHONDA HERE MY SUBSCRIPTION HAS EXPIRED CAN'T PLAY IN COMMUNITY MODE UNTIL I AM FULLY REGISTERED AGAIN. SENT E-MAILS NO REPLY . (WAITING TO PLAY) THANKS
RL PARLETT.
Hi, Rhonda -
Everything in our game is automated. Because we processed your order manually, we forgot to set a subscription end date. This is why we try to avoid manual orders - too many places for us to check and recheck. But, with that said, we apologize for the couple of hours of down time. Your account should be reactivated as long as you're connected to the Internet. My suggestion is in the future, if you have any technical issues, please email support@horseracegame.com. We check support emails faster than we do the forums. Your support email will usually be responded to within 6 hours. Hopefully you are enjoying the game and again, we apologize for the inconvenience. Keep up the good work on your races and keep building your points. The tournaments will be starting very soon. Congratulations of your great game play!
You provide a great deal of info on this site and a like the info you give, so thanks.(As a newcomer)
I love this game, Good Racing :)
.tagged.com/mypage.html&feature=player_embedded
frank alverrado at golden gate?
the hood needs to know?
I checked out your stats, and you seem pretty good at the horse game (betting-jockeying) and i just wanted to say hi. My name is Brian Bruno, and i, like you, am a horse nut! I think that's I'm so into this game. Anyways, i spoke to Leigh or Lea from the office, and she told me that you would be the person to ask, so, when can we expect the 70's file and the Secretariat/Riva Ridge combo? I heve a nice collection of Secretariat memoribilia, and can't wait to use him in this game! I hope they do him justice, and he runs as well as Spectacular Bid, Man 'o War, or Sea Biscuit. Any info would be helpful-thanks!
Brian
hi dude
whats going on in counting my community points ? whay do I have to avoid entering tournaments ?
whats wrong with my account ?
Hey puddles, it's me again. Are they cloning the real Secretariat? I thought maybe that's why it was taking so long! (5 weeks since i asked you if you had any info) Any updates? I'm trying to be patient, but it seems like we have been waiting for the trainer game and Secretaiat forever!
Just out of curiousity, who do you like in the Derby? I Want Revenge has a nice late surge, and i think Dunkirk and Friesan Fire will be right there at the finish! (possible trifecta?)
Let me know what you think, as i value your opinion!
Beefybruno
Hi I need help asap so I can get playing. Ok here are the details. I first signed up yesterday, downloaded the game, and everything worked fine. I log on today and it says I can not connect to your site. I check the internet and it works, I wonder about firewall but it worked yesterday with is same firewall. To be sure I turn it off for a second and it still does not work. I shut down my computer and restart it... nothing works. I uninstall the game completely then reinstall it. Now I can't even get to the main screen. This message pops up:
Hrfanwin.
Cannot run program without registering via internet. Program will now shut down.
Ahh I am so mad. I hope I didn't do this and it can't be fixed. Please write back with anything that could help.
I have vista-64 operating system.
PS I have put in a forum also
I Did not know that a server problem was going on the other day (had connection problems - and ruled out firewalls), so I tried to re-download my game. I noticed that some of my purchased horses were missing, so I clicked on restore database. That triggered a error. I cannot even get the welcome / selection screen. I have nothing but my desk top icon for HRF3. I am able to use community. I have sent about 4 e-mails to support with details of the error - no reply. Please help. I cannot play at all. How can I restore my Game.
mikey1 - Louisville, KY
clergy1L@aol.com
I entered a trainer Tournament but i quite do not understand what i have to do. can i race in real time. do i have to wait on the date postesd for the event or is it chosen by luck. please explain sorry about it.
hi puddles i have just played as a jockey in advanced mode and quick start so far i do not yet have a horse of my own my question is can i play in tournaments as of now
I am sorry I am not sure I understand your question? What type of tournaments are you talking about ? Jockey. Betting or trainer ? Please be very specific and detailed I will do my best to respond. also suggest you ask the community in the forums as well. O am not always around to respond ASAP
Puddles
sorry mike i was just wondering if i could enter jockey tournaments i have since signed up for one so thanks for your help and reply anyway
You can enter all the Jockey tournaments you want as long as you have the points to play. There are a lot of ways to earn points as well . Please remember once the jockey tournament starts then you have to run all the required races from quick start . I suggest you check out the (GET HELP) section from the top right navigation. There are some great help files on every aspect of the game so you can really have fun . The game will take you a few days to learn but once you do it is a blast . There are a lot of ways to go in the game ,Jockey ,betting and trainer tournaments and our great community as well. . The community will help with any other questions and good luck. Thanks for joining the game and community .
Mike
Please read the help file and also ask players in the community . we are also building a new program that will allow players to coach new players , this will be ready in 8 weeks
Sun, 07/19/2009 - 6:55am — beefybruno Horse Reports
All the new features sound great, but, what do players that have all old style reports do, as far as knowing if their horses have early speed or late speed or whatever. I have over 50 horses and i can't keep (and am actually unable to) buying new reports every time you guys change the format. This puts me at a disadvantage, theoretically, against other players with more up to date reports. Do i have to buy new reports for my horses, or just buy more horses so i can have updated reports? I am not rying to be a jerk or anything, but i do spend a lot of money on this game, and though i realize you guys are making the necessary improvements, shouldn't players that have purchased the OLD style reports be able to buy the new reports at some kind of discount or something? You know, obviously that once you buy a report for your horse, you CAN'T buy another one, and this poses a strategic disadvantage also! Any help would be appreciated!
edit reply
How do I stop getting charged for this game, I am no longer interested.
Hi: Just send a email to support@horseracegame.com and they will handle this for you .Please ask them to send you back a confirmation so you have for your own records.
Love the HRF game, and have been here from the start (even had your old game on cd way back when). One thing I think that would make the game even more colorful than it already is - would be adding the original Silks for each horse. if cost is involved in this, perhaps the Horse files could be sold as they are now and a player could have the option to buy the original silks for the horses in the files they purchased for an additional price. Just a thought. Also, is any more information available concerning the carrer jockey mode? I am very interested in that. Thanks for the great game.
mikey1
Louisville, KY
Total Horse Races: 28,233,961
Total Jockey Races: 8,924,002
Total Bettor Races: 4,299,203
Tournament races are based on the official server time
Contact us and we will explain why our customers say this is the best of the horse racing games.
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LW

Hi Nice to meet you
I am a big horse nut looking to meet other nuts .