VIP membership and access problems

jwg3690's picture
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VIP membership and access problems

I purchased the VIP version of the game about a week ago. after I downloaded the Community version. I installed the VIP version and nothing happens. When I open HRF it says I have updates but then comes up with an error saying it can not find the database. So I am stuck with the community version. Has anyone else had this problem and/or knows how to fix it. I have tried everything from uninstalling everything and reinstalling it to redownloading the VIP version. I am out of ideas. PLEASE HELP!!! Any ideas would be much appreciated.


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paulcouture's picture
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VIP MemberCommunity AdministratorInaugural Community MemberPaul Couture, Webmaster
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It sounds like...

You had the program running when you tried install your community horses update. In order to fix this problem, you can uninstall the update by going to "Add/Remove Programs" and uninstalling the update. Do not choose "Modify" or "Repair" choose remove.

Once you have done that, re-download the update and making sure that Horse Racing Fantasy is closed, run the update. IF that does not correct the issue, you may need to uninstall both the game and the updates and reinstall them. You can send an e-mail to support@horseracegame.com for more detailed on-on-one support.

--
If you are thinking you are winning. Resistance is victory.

puddles's picture
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VIP MemberCommunity AdministratorInaugural Community MemberMike Calderone, Co-founder
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we are here to help

paul is the best on our horse race game team . He will get you racing ASAP. Sorry for the trouble.
Thanks for joining our family

vasilakis's picture
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i did

but when i re installed the game it wont allow my old player back on to community

vasilakis's picture
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got it

but how do i play tourney races

puddles's picture
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playing tournamnets

Bill ,please read the tournaments blog on the right under most active topics. Please also read tournament rules in the comunity help files under game and community info. Please also read the tournament info posted in the tournament schedule. There is a ton of info on our horse racing tournamnets . Please just go threw that info and you should have no issues

Puddles

joey1357's picture
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tournament

Is there a leaderboard for the tournmaments anywhere on the site?

puddles's picture
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VIP MemberCommunity AdministratorInaugural Community MemberMike Calderone, Co-founder
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Please read guys . we have so much good info to read

We spent so much time writting the manual for tournamnets please just read it . iI will help you and save us a ton of tme so we can keep getting more cool features out the door.
On the left navigation there is a link called game and community info . Please just click that link and read the tournament section . I also suggest you read points badges and awards and also the horse racing game overveiw . This is GREAT STUFF ....It will make you better players . I PROMISE

This is a blind horseracing tournament .That means we do not show scores until the end . Each horse racing tournamnet has a different structure . Some will have leader boards and others will not .

Good luck

what I can say is there are 30 people right now tied for first!!!!! WOW

go go go

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