Update/ add

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igor95's picture
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Joined: 09/20/2010
Posts: 9
Points: 6165

Worked fine but the last two days, the update has stopped working and the game became a bump. How to restore everything? Uninstalled the game, reinstalled not helping anything=(

puddles's picture
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Joined: 02/20/2008
Posts: 40214
Points: 257274
sounds like a firewall issue

I need more details on what you are seeing or not seeing. When you uninstalled the game did you remove the HRFN file with your app data file.?

Make sure your running your computer in English mode

Try to check all your firewall settings as well.

If your still having details let me know exactly what the issue is and also send me a PM with all your computer information and the browser and version your using

igor95's picture
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Joined: 09/20/2010
Posts: 9
Points: 6165
maybe because of the fact

maybe because of the fact that I have finished the VIP status? I'll try without errors what to write writes a computer error))))

igor95's picture
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Joined: 09/20/2010
Posts: 9
Points: 6165
Please try again later or

Please try again later or check your firewall setting to"allow" our application, To lern more about firewalls bloking our game, visit the get help section in our community and read the topic entitlend 'Allow Windows Firevall Exceptions' .Thanks for the help and participation in decision of the problem!

unityman's picture
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Joined: 04/22/2012
Posts: 327
Points: 33270
@Igor95: When you open a new

@Igor95:
When you open a new browser window, go to http://www.horseracegame.com/community
log in there and then in the top menu go to "Get Points" and then in the sub Menu to
"Buy Points" does it show an "Access Denied" page?
Or does it bring up an Access Denied page when you try to access other portions of the site while logged in?

If so then this is an issue on the backend affecting some users since some recent backend changes and the team is aware of it and will address asap.

igor95's picture
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Joined: 09/20/2010
Posts: 9
Points: 6165
Thank you.

Thank you.

puddles's picture
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Joined: 02/20/2008
Posts: 40214
Points: 257274
resolved

This issue has been resolved

igor95's picture
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Joined: 09/20/2010
Posts: 9
Points: 6165
Thank you all works fine.

Thank you all works fine.

modgraphix's picture
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Joined: 10/25/2008
Posts: 3957
Points: 792503
Unity

i get "ACCESS DENIED" all the time (LOL)
What about reports? (old & new) when will both be fixed? i can't even get new ones as the report page won't load. :)

xaraya's picture
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Joined: 07/30/2011
Posts: 272
Points: 1481
It would be neat to have a

It would be neat to have a built in feature that tests that for users, similar to test you describe above but automated with a click.


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