For the past 24 hours I have been unable to access "View Current Trainer Tournament" page as it just says "Loading" continuously and will not load the menu's. How would I go about fixing this issue as at this moment I can't access and search for tournaments. Cheers.
It takes several minutes for mind to load.I go outside, make a cup of coffee and read the paper and if I am lucky it has loaded the tournament page.Can be frustrating when I have 10-20 tournaments to enter.Good luck. Best wishes.
Thanks Whaley and 21Burns for your rapid responses, much appreciated.
Whaley, I am currently sending a question to support as suggested.
21Burns, I actually left the page open for over 2 hours on various occasions and still didnt load :/
Cheers!
I couldn't get mine to load for over 3 days on my laptop but it loaded fine on my cell phone. I only have 20 or so horses so it shouldn't take very long.
I left my laptop loading for 4 hours...nothing.
I have horses in the barn waiting to race, but I cant enter them and I am being charged stable fees ?
Can support please advise whats happening ?
Thank you
Some browsers load faster then others. You might also want to clear out your cache and open and close your browser. This issue is known and has been fixed in the soon to be released web game.
Sorry for any inconvenience we are causing
Puddles
for all the replies and assistance. Although I did not want to, had to download another browsing program and now it works.
Like I said this issue will be resoled once and for all when the new web game is released. It is related to certain browsers and sometimes you need to close those browsers down and then restart your computer as well. when doing this I suggest you log out of the game so you clear your playing session as well.
Thanks
Puddles
for all the help. The only way I could resolve this issue was to download Google Chrome, which seems to run better than IE for me and no issues thus far.
I'm sure they can help you fix the problem...Stan
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