Horse sale didn't go through

1 reply
yowdvm's picture
Last Activity:
2 hours 14 min
VIP MemberUser Tournament WinnerUser Tournament Runner UpUser Tournament Third Place10 Bet Winner10 Jockey Ride Winner10 Time Trainer Tournament Winner25 Jockey Ride Winner50 Time Tournament WinnerBuddy Badge - 25+Free Point Offers Completed - 50Horse File Owner 1 FileInsta Tournament Runner UpInsta Tournament Third PlaceInsta Tournament WinnerJockeyMentorPatrioticPower Stable - 25+Stable Wins In A Single Day - 2Student GraduateTrainerTrainer SilverTrainer Tournament Forth PlaceTrainer Tournament Runner UpTrainer Tournament Third PlaceTrainer Tournament Winner
Joined: 09/08/2011
Points: 740,036
Races: 4,671
User offline. Last seen 2 hours 14 min ago.

So far I have been 0/2 on getting claimed horses, so to console myself I bred and bought a horse- Bally Ho, partially nominated, for 50.000 points. The points were deducted from my account, then a pop-up flashed that may had trouble due to multple browser access. I updated my stable, no new horse in it. How do I go about getting a refund of points?

jbcri09's picture
Last Activity:
22 min 3 sec
VIP MemberUser Tournament WinnerUser Tournament Runner UpUser Tournament Third Place Claiming Tournament Victories in a Week - 210 Bet Winner10 Jockey Ride Winner10 Time Tournament Winner100 Jockey Ride Winner100 Time Challenge Buddy Winner100 Time Trainer Tournament Winner2 Time Semi Annual Reward Winner2 Trainer Tournament wins in a week25 Jockey Ride Winner25 Track Record5 Trainer Tournament wins in a week50 Jockey Ride WinnerApprentice JockeyBlue Restricted Trainer Tournaments Won - 25Buddy Badge - 100+Business OwnerClaiming Tournament Victories Lifetime – 50Community LeaderFree Point Offers Completed - 100+Gold BreederGold PatrioticHigh-Payout Trainer Tournament Winner - 10+ TimeHorse File Owner 1 FileInsta Tournament Runner UpInsta Tournament Third PlaceInsta Tournament WinnerMentorMentor GoldMulti-Business OwnerPlatinum VIP MemberPower Stable - 25+Professional BreederProfessional HandicapperProfessional TrainerQTRLY AwardRacing Secretary SilverSemi Annual AwardStable Wins for the Week - 15Stable Wins In A Single Day - 5+Student GraduateTrainer GoldTrainer Tournament Forth PlaceTrainer Tournament Runner UpTrainer Tournament Third PlaceTrainer Tournament WinnerTrainer Tournament Wins in a Single Day - 3Trainer Tournament Wins in a Single Week - 5
Joined: 06/27/2009
Points: 198,038
Races: 53,848
User offline. Last seen 22 min 3 sec ago.
Email to this

support@horseracegame.com

When you email then tell them what happened and the horse names you tried to buy and if you go to your profile page where it says Available Points:, well click that red number it will take you to what you paid for or earned. Just copy the deductions into your email and you should be credited ASAP.

Official Server Time: 05-21-2012 13:52 CDT

Tournament races are based on the official server time

Contact us and we will explain why our customers say this is the best of the horse racing games.

Copyright © 2007-2012 Horse Racing Simulation, LLC. All rights reserved.
Horse Racing Fantasy™ by Horse Racing Simulation, LLC, home of the best horse racing games.

Participation and use of this community website constitutes agreement to our Terms of Service.

win5.com

LW