So far I have been 0/2 on getting claimed horses, so to console myself I bred and bought a horse- Bally Ho, partially nominated, for 50.000 points. The points were deducted from my account, then a pop-up flashed that may had trouble due to multple browser access. I updated my stable, no new horse in it. How do I go about getting a refund of points?
LW
22 min 3 sec
support@horseracegame.com
When you email then tell them what happened and the horse names you tried to buy and if you go to your profile page where it says Available Points:, well click that red number it will take you to what you paid for or earned. Just copy the deductions into your email and you should be credited ASAP.