Question about my purchase.

Hoof Arted's picture
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Question about my purchase.

I payed for the VIP game but haven't received an email with the download yet. It's been two days. Is this normal? I also purchased a horse race file that was working on the demo version but now that the 5 days are up I can't play that either.


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paulcouture's picture
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VIP MemberCommunity AdministratorInaugural Community MemberPaul Couture, Webmaster
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Problems Should Be Resolved

Hoof Arted, checking the user database, there was a file corruption problem on our end with your account information causing your user account to not be fully registered in the server database. We have corrected this problem and your game should automatically detect that the next time you run it.

If you are still having issues, please contact us directly at support@horseracegame.com.

Hoof Arted's picture
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I tried running and it still

I tried running and it still said my demo had expired. It's not recognizing that I'm registered. I tried downloading the free version again but got the same results.

Official Server Time: 01-07-2009 19:17 CDT

Tournament races are based on the official server time

Contact us and we will explain why our customers say this is the best of the horse racing games.

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