Points In Tournaments

5 replies
soplas_917's picture
Last Activity:
2 days 11 hours
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Joined: 01/11/2009
Points: 13,596
Races: 37,816
User offline. Last seen 2 days 11 hours ago.

as of right now 9:14 pm
I started to play 3 diferent jockey tourmaments
at the same time . I played one race and now it
says I need only 8 more races to complete.
so what happened to the other race ?
help .

craztphil's picture
Last Activity:
49 weeks 3 days
User Tournament WinnerUser Tournament Runner UpUser Tournament Third Place10 Jockey Ride Winner2 Trainer Tournament wins in a week25 Time Challenge Buddy Winner25 Time Trainer Tournament Winner5 Track Record50 Time Tournament WinnerBuddy Badge - 25+Community LeaderFree Point Offers Completed - 1High-Payout Trainer Tournament Winner - 3 TimeHorse File Owner 1 FileInsta Tournament Runner UpInsta Tournament Third PlaceInsta Tournament WinnerJockeyPatrioticProfessional TrainerTrainer GoldTrainer Tournament Forth PlaceTrainer Tournament Runner UpTrainer Tournament Third PlaceTrainer Tournament Winner
Joined: 04/29/2009
Points: 2,079
Races: 9,788
User offline. Last seen 49 weeks 3 days ago.
not sure

The only thing i can think of is that you played one earlier on , check the start times of them and did you actually see 10 races needed at any time .
Phil

soplas_917's picture
Last Activity:
2 days 11 hours
VIP MemberUser Tournament WinnerUser Tournament Runner UpUser Tournament Third Place1 Track Record10 Jockey Ride Winner100 Time Challenge Buddy Winner100 Time Tournament Winner2 Trainer Tournament wins in a week25 Time Trainer Tournament WinnerBuddy Badge - 10+Claiming Tournament Victories Lifetime - 10Free Point Offers Completed - 20Horse File Owner 1 FileInsta Tournament Runner UpInsta Tournament Third PlaceInsta Tournament WinnerPatrioticPlatinum VIP MemberPower Stable - 5+Professional TrainerStable Wins In A Single Day - 2Top JockeyTrainer Tournament Forth PlaceTrainer Tournament Runner UpTrainer Tournament Third PlaceTrainer Tournament Winner
Joined: 01/11/2009
Points: 13,596
Races: 37,816
User offline. Last seen 2 days 11 hours ago.
this has happen before

I had just turned the computer on ,and as I log in to the game
I saw the message to start playing n there was one tourney
showing I needed 10 races. after the first race there were three
tourneys showing that I needed 8 races .

this has happen before , but not with 3 tourneys at a time.

thanks for the reply Phil
.

puddles's picture
Last Activity:
2 hours 57 min
VIP MemberUser Tournament Winner1 Time Challenge Buddy WinnerApprentice JockeyBuddy Badge - 500+Community AdministratorCommunity LeaderFree Point Offers Completed - 1Horse File Owner 20+ FilesInaugural Community MemberIndustry ProfessionalInsta Tournament WinnerMentorMike Calderone, Co-founderNew HandicapperPatrioticPlatinum VIP MemberPower Stable - 25+Trainer
Joined: 02/20/2008
Points: 209,877
Races: 2,611
User offline. Last seen 2 hours 57 min ago.
Issue we are working on

We have seen this issue before and are looking into it . It happenes from time to time and feel it is tied to a persons computer speed BUT are still looking into it .

dontbetonme's picture
Last Activity:
14 min 27 sec
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Joined: 02/08/2009
Points: 160,860
Races: 12,221
User is online
It happened to me last night

It happened to me last night also about the same time. Gave me credit for running 10 races when I only ran a total of 6. I have had this happen before, but it has been awhile. Also, I didn't receive the daily recap email showing how many community points I earned from gameplay for the day.

puddles's picture
Last Activity:
2 hours 57 min
VIP MemberUser Tournament Winner1 Time Challenge Buddy WinnerApprentice JockeyBuddy Badge - 500+Community AdministratorCommunity LeaderFree Point Offers Completed - 1Horse File Owner 20+ FilesInaugural Community MemberIndustry ProfessionalInsta Tournament WinnerMentorMike Calderone, Co-founderNew HandicapperPatrioticPlatinum VIP MemberPower Stable - 25+Trainer
Joined: 02/20/2008
Points: 209,877
Races: 2,611
User offline. Last seen 2 hours 57 min ago.
The issue has been found

We have found the issue and think this part of the issue is fixed. The other issue is sometimes when you are playing in a event the races that you just ran do not count quick enough towards your races left . This is a different issue and we are working on it. The first issue where the races count down and tend to skip is the issue we have figured out and can control on our end. The other issue where the count down is slow and lags behind is more because of a players internet speed and not us. With this said we think we can put a control in place to help with this but it will be a few days maybe a week.

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