Desktop Client Help

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maialou's picture
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Joined: 09/06/2008
Posts: 10
Points: 8325

I was playing the web version (Unity trouble, but that's another story), decided to download desktop client extension (or whatever it's called). I lost my web silks, re-did them on desktop version, but that was lost too. Tried to re-do on web version but it won't let me because of the desktop, and the desktop version doesn't save it, either. How do I get desktop to accept changed silks? Or the web version to accept desktop silks?

Any help would be appreciated! Thanks!

pepperkid's picture
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Joined: 02/22/2012
Posts: 270
Points: 507278
Message Unityman he will help

Message Unityman he will help you.

goofyscott's picture
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Joined: 05/20/2012
Posts: 522
Points: 69128
My silks were changed also

My silks were changed also without my doing.

puddles's picture
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Joined: 02/20/2008
Posts: 46626
Points: 175376
I have asked the technical

I have asked the technical team to look into this

Puddles

truitt's raceing's picture
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Joined: 07/26/2012
Posts: 319
Points: 8800
Mine isrunning slow and slow

Mine isrunning slow and slow loading file checker shows errors? >At@@LJJ4X7 FileChecker.exe 10.3.0.3
Running Windows Vista

FileChecker.exe 10.3.0.3
Hrace.exe 10.90.0.6
Hrfanwin.exe 10.90.0.6
JETCOMP.exe 4.0.1532.0
RegAsm.exe 4.0.30319.1
SilksApp.exe 1.0.3303.39788
web.exe
HRFviewer.dll 1.0.0.18
HRGCommn.dll 1.0.0.0
imagetools.dll 1.0.0.2
Interop.NetFwTypeLib.dll 1.0.0.0
MSVCR71.dll 7.10.3052.4
python25.dll 2.5.2150.1013
FileChecker location: C:\Users\AppData\Roaming\Hrsim\Hrfan\

C:\Windows\system32\
asycfilt.dll 6.0.6002.18236 Jet > 4 SP6
stdole2.tlb 6.0.6000.16386 Jet > 4 SP6
oleaut32.dll 6.0.6002.18508 Jet > 4 SP6
olepro32.dll 6.0.6002.18005 Jet > 4 SP6
msvbvm60.dll 6.0.98.2 Expected: 6.08964
msjet40.dll 4.0.9755.0 Jet > 4 SP6
scrrun.dll 5.7.0.18005 Expected: 5.10501
expsrv.dll 6.0.72.9589 Jet > 4 SP6

6/30/2013 Hrace.SaveLastRace
Error opening AppData\Roaming\Hrsim\Hrfan\Last.rce.
55-File already open
6/30/2013 Hrace.SaveLastRace
Error opening AppData\Roaming\Hrsim\Hrfan\Last.rce.
55-File already open
6/30/2013 Hrace.SaveLastRace
Error opening AppData\Roaming\Hrsim\Hrfan\Last.rce.
55-File already open
6/30/2013 Hrace.SaveLastRace
Error opening AppData\Roaming\Hrsim\Hrfan\Last.rce.
55-File already open

puddles's picture
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Joined: 02/20/2008
Posts: 46626
Points: 175376
If your desk top client is

If your desk top client is running slow I suggest uninstalling and than reinstalling it.

There are a lot of reasons why the client will run slow and most of them are not related
to our game.

As far as the silks go , for new players that have never downloaded the client once they do they will have their silks automatically reset. This is a game issue that will be resolved with the next update. Once you down load the client please reset your silks from the client and this will than reset them on the server and web game.

From that point forward you should not have issues with your silks again

Puddles

cavetroll's picture
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Joined: 10/30/2011
Posts: 878
Points: 21453
Slow go

If your running slow make sure you only have one window with a stable page open. close any stable page when your racing or training on the client. Just reducing it won't help, they must be closed. That should help.

cavetroll's picture
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Joined: 10/30/2011
Posts: 878
Points: 21453
Puddles suggestion

Let me add to Mike Puddles suggestion that before you uninstall and re-install you first back up your training files (past Performances) and learn how to replace them on the new install. You could end up with a large stable and no training records. It happened to me and after a nightmare attempt to run solely on info in the DAT. I finally threw in the towel, killed everything that was active. I'm down to about a dozen with half in training. The DAT can help but you still need to train and have records . If you don't want Burger King for life copy those records..

goofyscott's picture
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Joined: 05/20/2012
Posts: 522
Points: 69128
I just changed my silks on

I just changed my silks on the desktop client and when I clicked on my profile on the Web, it didn't change.

sleepers's picture
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Joined: 02/06/2009
Posts: 1706
Points: 1300001
try

try to refresh your page on the desk client, that might help

jaycat's picture
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Joined: 06/17/2009
Posts: 6992
Points: 493299
Try Refreshing, GS.

Just a guess.


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