First, let me apologize for the issues that we have encountered the first few days. We are hoping to have stability here very shortly. This was a major undertaking for us – a lot of changes, and apparently we weren’t prepared for all of it.
What I’m concerned about is players not understanding what we’ve done. For any player who joined us prior to the change, there is no change – just a nicer-looking community, easier navigation that you will adapt to after a few days. Yes, you now have the ability to watch races right on the website, but you can continue to watch those races, just like you’ve done since day one, in your desktop client extension - that’s what it’s called\). You can call it your game, your computer game – we call it the desktop client extension. Remember, for new players, they do not install the game first – they sign up through the website. The desktop client extension is optional. For the old players, it’s part of your original signup process. All we have done is bring two worlds together. NOTHING EXCEPT DESIGNS AND LOOKS AND AN EASIER INTERFACE HAS CHANGED FOR OLD PLAYERS. You can play the game exactly the way you played it always, watch all the races from your computer (desktop client extension) and never watch a race in your browser. It’s all up to you. Again, nothing has changed.
If you’re an old player (jointed prior to the new website), don’t get nervous, don’t be scared. Once the website speed stabilizes, you’ll find your way around the site very quickly and you will enjoy a simplistic user interface. Breeding horses, entering races, claiming horses, watching races from your computer (desktop client extension), horse files, prebuilt races, jockeying for points is all the same.
If you have questions, ask other players, ask Support. We’re all here to help.